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Case Gov.br

Com mais de 2 mil processos digitalizados e impressionantes 135 mil solicitações processadas diariamente, o Gov.br se consolida como o segundo portal governamental mais acessado do mundo

Como a Atlantica Hospitality International, estruturou seu CSC e possibilitou uma transformação digital em todo seu sistema de atendimento.

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Especialistas em soluções de hiperautomação para cooperativas

Mais de 40 cooperativas atendidas em todo Brasil

60% de redução no tempo de resposta ao associado

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Redução em 65% do tempo de resposta aos associados

Ganho médio de 80% em eficiência operacional e diminuição de 60% no volume de retrabalho

CASES

Outras histórias incríveis

Redução de 57% no SLA do fluxo de pagamento dos fornecedores

Antecipação do faturamento em cerca de 40 dias em cada loja

Mais de 30% de redução no tempo médio de realização dos processos.

50% de redução no tempo de execução

Atividades feitas em 3 dias hoje são realizadas em 2 horas

Mais de 4000 usuários realizando solicitações e aprovações em cerca de 100 processos

Otimização de mais de 5000 horas de trabalho em rotinas do backoffice

152 processos automatizados em 9 meses

78 processos automatizados em 6 meses, 68 deles em apenas 20 dias.

Quase 600 mil reais de economia reduzindo papéis, impressões e caixas de arquivo

Mais de 15 mil horas extras rastreadas com processo de autorização da atividade

Redução média de 60% no tempo de aprovações em processos como solicitação de viagens

Como a Credifor automatizou mais de 50 fluxos em menos de 3 meses

ROI do projeto antecipado em 3 meses

44 processos automatizados em menos de 2 meses, com integração total ao ERP.

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